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Terms & Conditions

Billing

Each user can enjoy the service FREE for 30 days. Add as many monitored PCs as you like, for FREE. At the end of the 30 day trial your credit card will be charged $9 for each account or "monitored computer" you have active if on a monthly billing cycle, and $25 for each account or "monitored computer" you have active if on a quarterly billing cycle. At the beginning of the 30 day trial we do require that your credit card information be submitted and validated for billing after the 30 day FREE trial (if you choose to continue using the service).

Cancellation

If you wish to cancel the service simply turn off the monitoring in the SmartWatch Control Center on all your listed PC's before the 30 day Free trial period expires or before the next billing cycle. At a later date you are welcome to turn the service back on but please be aware if you turn the same account off and back on within any 30 day period you will be billed for the full monthly service. We bill in advance and do not refund "partial month" services.

Limits of liability

The SmartWatch service does not guarantee a PC will be online and operational. Nor does the service guarantee a process being performed by a monitored PC is operational and performing normally. The SmartWatch service only monitors critical aspects or "Vital Signs" of a remote PC and reports it status back to you. The service makes certain assumptions based on the monitoring data collected. By monitoring the response time of the PC, the fact that it is responding and dynamics of it connectivity, SmartWatch only reports what the systems appears to be doing. Because the service does make operational assumptions based on the data received we accept no responsibility for the PC's failure or the failure of a process being performed. By using the SmartWatch service and software you the "User" agrees to hold SmartWatch LLC harmless for any failure of the software or service whatsoever.

Use Terms and Conditions

By accessing or using the SmartWatch service or software, you agree to these terms of use, conditions and all applicable laws. If you do not agree to these terms you may not use the Software or the service.

The SmartWatch software (collectively, "Software") operated by SmartWatch LLC, is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the SmartWatch software and service constitutes your agreement to all such terms, conditions, and notices. Your use of the software or service may also be subject to additional terms outlined elsewhere on our website.

Any award in an arbitration initiated under this clause shall be limited to monetary damages and shall include no injunction or direction to any party other than the direction to pay a monetary amount. Further, the arbitrator(s) shall have no authority to award punitive, consequential or other damages not measured by the prevailing party's actual damages in any arbitration initiated under this section, except as may be required by statute.